Course MSE2K7:
Five Days- Instructor-led
Introduction
This five-day, instructor-led workshop provides students with the knowledge and skills to configure and manage a messaging environment to match the technical requirements. The workshop includes a significant amount of procedural knowledge as well as guidelines, best practices and considerations that will help you make implementation and system management decisions. You will cover the procedures required to recover Exchange mailboxes and servers and will learn how to perform full and dial-tone recoveries of a mailbox server as well as repair a mailbox database. Recovery of Client Access servers, Hub transport servers, Unified Messaging servers and Edge-Transport servers are also included. You will learn how to install and configure an Edge Transport Server to manage messaging, connection security, spam, antivirus and content filtering. including how to configure messaging policies. This approach ensures you gain the experience of installing and managing Exchange Server 2007 from a real-world perspective.
Audience
This course is intended for individuals who are or wish to become enterprise-level messaging administrators. Previous experience with Exchange Server 2007 or earlier versions of Exchange is a pre-requisite. Knowledge of network administration is desireable.
Prerequisites
Previous experience with Exchange Server 2007 or earlier versions of Exchange is a pre-requisite. Knowledge of network administration is desirable.
Microsoft Certified Professional Exams
This course will help the student prepare for the following Microsoft Certified Professional exam:
• Exam 70-236: Exchange Server 2007, Configuring.
• Exam and Maintaining a Microsoft Windows Server 2003 Network Infrastructure:
At Course Completion
After completing this course, students will be able to:
• describe how Exchange Server 2007 and Active Directory Service work together.
• Install Exchange Server 2007.
• Configure Mailbox Server Roles.
• Manage Recipient Objects.
• Manage e-mail addresses and address lists.
• Manage client access.
• Manage message transport.
• Configure edge transport servers.
• Implement message policies.
• Manage anti-spam and antivirus features.
• Recover messaging databases.
• Manage anti-spam and antivirus features.
• Prepare for, and recover from, Mailbox and non-Mailbox server failures.
• Manage availability, backup and recovery.
• Maintain the messaging system
Microsoft Certified Professional Exams
This course will help the student prepare for the following Microsoft Certified Professional exam:
• Exam 70-236: Exchange Server 2007, Configuring.
• Exam and Maintaining a Microsoft Windows Server 2003 Network Infrastructure:
Course
Outline
Module 1: Overview of Microsoft Exchange Server 2007 and Active Directory Service
This module describes how Exchange Server 2007 integrates with Active Directory service. In this module you learn how Exchange Server 2007 uses Active Directory to store and access information.
Lessons
• Review of Active Directory Partitions
• Integration of Active Directory and Exchange Server 2007
Lab A: Overview of How Exchange Server 2007 and Active Directory Work Together
After completing this module, students will be able to:
• Describe the core components of the Active Directory service.
• Describe the integration of Active Directory and Exchange Server.
Module 2: installing exchange server 2007
This module describes the different Exchange Server 2007 Roles that can be installed. The necessary hardware and software infrastructure for Exchange Server 2007 is discussed. The module covers how to verify, troubleshoot and secure your installation.
Lessons
• Introduction to Exchange Server 2007 Server Roles
• Installing Exchange Server 2007
• Completing the exchange Server 2007 Installation
Lab A: Installing Exchange Server 2007
After completing this module, students will be able to:
• Describe the Exchange Server 2007 server roles
• Install Exchange Server 2007.
• Troubleshooting and securing Exchange Server 2007 Installation
Module 3: configuring mailbox server roles
This module explains that one of the most important components in an Exchange Server 2007 system is the Mailbox server role. This is the most commonly implemented server role in Exchange Server, as it maintains user mailboxes. As an administrator you need to understand what the Mailbox Server does, how it works and how to manage it. This Module introduces the Exchange Management console and Exchange Management Shell Tool sets.
Lessons
• Demonstration:
• Overview of Exchange Server 2007 administration Tools
• Implementing Mailbox Server Roles
• Managing Public Folder Databases
Lab A: Configuring Mailbox Servers
• Exercise 1: Configuring Storage Groups and Database Files
• Exercise 2: Configuring a Public Folder and store Referrals.
After completing this module, students will be able to:
• Describe the Exchange Server 2007 Administration Tools
• Implement Mailbos Server Roles.
• Manage public folder databases.
Module 4: managing recipient objects
This module explains that managing recipient objects is a primary and fundamental task. Recipient Objects are Active Directory Objects with Exchange specific attributes defined, including qn e-mail address. This module examines how Exchange Server uses these objects to manage mailboxes, address lists and to forward messages. It also explaines how to configure public folders as recipients.
Lessons
• Managing Mailboxes
• Managing Other Recipients
• Managing Public Folders
Lab A: Managing Recipient Objects
• Exercise 1: Modifying Existing User Mailboxes
• Exercise 2: Configuring New Mailboxes and Mail-Enabled Objects
• Exercise 3: Managing Resource Mailboxes
• Exercise 4: Managing Mailbox Removal
After completing this module, students will be able to:
• Manage Recipients Objects.
• Manage Distribution groups and mail-enabled contacts.
• Manage Public folders.
Module 5: Managing e-mail addresses and address lists
This module describes the configuration of e-mail domains and recipients with e-mail addresses. It also includes how to organise the recipients into address lists and make these available to clients. The use of bulk management methods to quickly make changes to many recipients.
Lessons
• Configuring E-Mail Address Policies
• Configuring Address Lists
• Overview of Bulk Management Tasks
Lab A: Managing E-Mail Addresses and Address Lists
• Exercise 1: Managing E-Mail Address Policies
• Exercise 2: Managing Address Lists
• Exercise 3: Performing Recipient Bulk Management Tasks
After completing this module, students will be able to:
• Configure E-Mail Address Policies.
• Manage address Lists.
• Perform Recipient Bulk-Management Tasks.
Module 6: managing client access
This module explains how Exchange Server 2007 provides access to user mailboxes for many different clients. This module provides details on how to implement the Client Access server role to permit non-MAPI clients to access Exchange Server.
Lessons
• Implementing Client Access Servers
• Implementing Client Access Features
• Implementing Outlook Web Access
• Implementing Mobile Messaging.
Lab A: Managing Client Access
• Exercise 1: Managing Mobile Device Connectivity
• Exercise 2: Managing Outlook Web access
After completing this module, students will be able to implement:
• Client Access server.
• Client Access features.
• Microsoft Office Outlook Web Access for Exchange Server 2007.
• Mobile Messaging.
Module 7: managing message transport
This module describes how Exchange Server 2007 uses a new system for transporting messages compared with earlier versions of Exchange Server. In Exchange Server 2007 each Active Directory Site that hosts Exchange mailboxes requires a Hub Transport server role. This module describes how message transport is performed.
Lessons
• Introduction to Message Transport
• Implementing Message Transport
Lab A: Managing Message Transport and Handling
• Exercise 1: Troubleshooting Local Message Delivery
• Exercise 2: Troubleshooting Remote Message Delivery
• Exercise 3: Troubleshooting Message Transport
After completing this module, students will be able to:
• Describe how message transport works in Exchange Server 2007
• Implement Message Transport
Module 8: configuring Edge Transport servers
This module describes the Edge Transport server role in Exchange server 2007. The Edge Transport server role is designed to provide spam filtering functionality and to provide options for securing Internet e-mail. This module describes how to deploy and configure the Edge Transport server role.
Lessons
• Deploying Edge Transport Servers
• Configuring Internet Message Delivery
• Configuring Security for Internet E-Mail
Lab A: Configuring Edge Transport Servers
• Exercise 1: configuring Domain Security
After completing this module, students will be able to:
• Deploy Edge Transport servers.
• Configure Internet message delivery.
• Configure security for Internet e-mail.
Module 9: implementing messaging policies
This module discusses the new tools in Exchange Server 2007 to cope with the growing number of legal, regulatory and internal policy and compliance requirements relating to e-mail. Most organisations must be able to filter e-mail delivery based upon different criteria and manage e-mail retention and deletion. This module provides detail on how to configure Exchange Server 2007 messaging policy and compliance features.
Lessons
• Introducing Messaging Policy and Compliance
• Implementing Messaging Records Management
• Implementing Transport and Journaling Rules
Lab A: Implementing Messaging Policies.
• Exercise 1: Configuring Messaging Records Management
• Exercise 2: Configuring Transport and Journaling Rules
After completing this module, students will be able to:
• Describe messaging policy and compliance.
• Implement messaging records management.
• Implement transport and journaling rules.
Module 10: Monitoring and Troubleshooting Client Performance and Connectivity
This module explains that troubleshooting issues for Microsoft Exchange Server 2007 often are related to client connectivity and performance, or with objects in the user's mailbox. In this unit you will monitor and troubleshoot client performance and connectivity using the appropriate tools to restore service to users as quickly as possible.
Lessons
• Tools for Monitoring Client Performance and Connectivity
• Process for Troubleshooting MAPI Clients
• Process for Troubleshooting Client Access Server Clients
Lab A: Monitor and troubleshoot a client performance and connectivity issue.
• Exercise 1: Configure MOM to monitor client connectivity issues
• Exercise 2: Identify and resolve the cause of an AutoDiscover issue
• Exercise 3: Identify and resolve the cause of a remote client connectivity issue
After completing this module, students will be able to:
• Identify tools for monitoring client performance and connectivity.
• Describe the process for troubleshooting MAPI clients.
• Describe the process for troubleshooting Client Access server clients.
• Configure Microsoft Operations Manager (MOM) to monitor connectivity issues.
• Identify the cause for an AutoDiscover issue and resolve that issue.
• Identify the cause for a remote client connectivity issue and resolve that issue.
Module 11: Troubleshooting Access to Resources and Messages
This module explains that troubleshooting issues often are related to client access to resources and messages. In this module you will identify and resolve issues related to access of resources and messages.
Lessons
• How Public Folder Access Works
• How Calendaring Works
• Process for Troubleshooting Client Access Server Issues
Lab A: Troubleshooting Access to Messaging Contents
• Exercise 1: Troubleshooting a Public Folder Access Issue
• Exercise 2: Troubleshooting a Calendaring Issue
• Exercise 3: Troubleshooting an Outlook Web Access Issue
After completing this module, students will be able to:
• Describe how public folder access works.
• Describe how Calendaring works.
• Explain the process for troubleshooting Client Access server issues.
Module 12: Monitoring and Troubleshooting Mail Flow
This module explains that troubleshooting issues may also relate to mail flow problems. In this module you will cover how to monitor and troubleshoot mail flow.
Lessons
• Tools for monitoring mail flow.
• Troubleshooting message transport using exchange server 2007 tools.
• Troubleshooting Internal mail flow.
• Troubleshooting external mail flow.
Lab A: Monitoring and Troubleshooting Mail Flow.
• Exercise 1: Configuring MOM to monitor message flow
• Exercise 2: troubleshooting Internet e-mail delivery
• Exercise 3: Troubleshooting spam filtering
After completing this module, students will be able to:
• Identify tools for monitoring mail flow including configuring MOM.
• Describe how to troubleshoot message transport using Exchange Server Tools.
• Describe the process to troubleshoot internal and external mail flow.
• Identify and resolve the causes of Internet message delivery failures.
• Identify and resolve the cause for spam filters blocking messages.
Module 13: Monitoring and Troubleshooting Mailbox Servers
This module explains that troubleshooting issues may also be caused by a configuration error or failure on a messaging server. In this module you will learn how to monitor and troubleshoot Mailbox Servers.
Lessons
• Tools for monitoring and troubleshooting Mailbox Servers.
• Process for troubleshooting Mailbox Servers.
• Process for troubleshooting Mailbox Sever performance Issues.
Lab A: Monitoring and Troubleshooting Mailbox Servers.
• Exercise 1: Configuring Performance Console to monitor Mailbox servers
• Exercise 2: troubleshooting a Mailbox logon issue
• Exercise 3: Troubleshooting a Mailbox Database mounting Issue
• Exercise 3: Troubleshooting a hard disk failure
After completing this module, students will be able to:
• Identify tools for monitoring Mailbox servers including configuring MOM.
• Describe how to resolve performance issues for Exchange Server roles.
• Identify the reasons users are unable to log on to their mailboxes.
• Identify the reason why a mailbox store cannot be mounted.
• Identify and resolve the reason a user cannot access a message.
Module 14: recovering messaging databases
This module explains how to restore data in various recovery scenarios. Data loss can result from losing a single message to losing multiple databases, each of which may contain several thousand mailboxes or public folders.
Lessons
• Overview of Database Recovery Scenarios.
• Recovering a Messaging Database Using Dial-Tone Recovery.
Lab A: Recovering Messaging Databases in Exchange Server 2007.
• Exercise 1: Performing a Storage Group Backup
• Exercise 2: Performing a Dial-Tone Recovery
• Exercise 3: Repairing a Damaged Database
After completing this module, students will be able to:
• Describe messaging database recovery scenarios.
• Recover a messaging database using dial-tone recovery.
Module 15: Preparing for and Recovering from Mailbox Server Failures
This module explains how to prepare for, and recover a Mailbox server. One potentially serious disaster that you may face is the need to resolve the loss of an Exchange Server 2007 Mailbox server. The recovery process is significantly more complicated when the entire server is lost. This module will teach you how to prepare for and recover from Mailbox server failure.
Lessons
• Preparing for a Mailbox Server Recovery
• Recovering Mailbox Servers Overview
Lab A: Preparing for and Recovering from Mailbox Server Failures.
• Exercise 1: Performing a Mailbox Server Backup
• Exercise 2: Recovering a Mailbox Server
• Exercise 3: Recovering Mailbox Server Data
After completing this module, students will be able to:
• Prepare for a Mailbox server recovery .
• Recover Mailbox servers.
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